Introducing one single service hotline number to support all your enquiries

Starting 2 March 2021, our service lines in the Chinese mainland will be consolidated into a single contact number to make it even easier for you to reach us whenever you need assistance. Simply call 400 888 6628 for any queries related to your Cathay Pacific flight and hotel bookings, Marco Polo Club and Asia Miles membership, as well as for award redemptions. In the meantime, you can still reach us anytime via WeChat (now available around the clock, seven days a week) or call our worldwide toll-free service line at +800 2747 3888 for Diamond members, or at +800 2747 5500 for Gold, Silver and Green members (international prefix may apply).