To use bookable upgrade, a confirmed booking for the requested flight is required and the ticket must be issued in an eligible fare type: 

• Business: Flex, Essential and Light (fare classes J, C, D, P and I)
• Premium Economy: Flex (fare classes W and R)
• Economy: Flex and Essential (in any fare classes)

Bookable upgrades are limited to tickets issued by Cathay Pacific and the ticket number should begin with ‘160’ only. All requests must be made online at least 2 hours before the scheduled flight departure time.

To streamline the use of your Bookable Upgrade, we have digitalised the request at airport check-in. Simply submit your Bookable Upgrade request online through mid-status benefits summary page at least 2 hours before the scheduled flight departure time. This digital feature will be available from 2pm HKT on 27 August 2024. To prepare for this system upgrade, request at the airport check-in counter will no longer be available on flights departing after 12nn HKT on 26 August 2024. 

Please refer to details below to claim your Bookable Upgrade online.

 

Extension of Bookable Upgrades

For more flexibility, we're now further extending unused Bookable Upgrades for a 6-month validity - applicable to those expired between April and July 2024 and set to expire between August and December 2024.

The arrangement will be as follows.

Voucher expiring / expired on Voucher extended until Voucher renewed by
Between 30 April and 31 July 2024 28 February 2025 10 September 2024
31 August 2024 Within 2 weeks upon expiry
30 September 2024 31 March 2025
31 October 2024 30 April 2025
30 November 2024 31 May 2025
31 December 2024 30 June 2025

See terms and conditions below.