Self-print boarding pass
After you checked in online, you can print your boarding pass with your own printer at home, the office or anywhere with access to the internet. By printing your own boarding pass, you will save time at the airport and speed up your journey. If you only have hand baggage with you, you can go straight to security. If you have baggage to check in, you can just proceed directly to the Self Check-In Bag Drop Counter.
All passengers and their travel companions on Cathay Pacific and Cathay Dragon flights who have checked in online for flights departing from Adelaide, Amsterdam, Auckland, Bahrain, Bangalore, Bangkok, Beijing, Boston, Brisbane, Cairns, Cebu, Chiangmai, Chicago, Da Nang, Dubai, D sseldorf, Frankfurt, Fukuoka, Guangzhou, Haikou, Hanoi, Hiroshima, Hong Kong, Johannesburg, Kaohsiung, Kuala Lumpur, London (Gatwick), London (Heathrow), Los Angeles, Madrid, Manchester, Manila, Melbourne, Milan, Nagoya, New York, Okinawa, Osaka, Paris, Penang, Perth, Phnom Penh, Phuket, Rome, Riyadh, San Francisco, Sapporo, Seoul, Shanghai (Hongqiao), Shanghai (Pudong), Singapore, Sydney, Taipei, Taichung, Tokyo, Toronto, Vancouver, Wenzhou and including those transiting in Hong Kong, can print a boarding pass online.
If you are travelling from New York to Hong Kong with an onward connection to Beijing, you can print your Boarding Pass online.
Passengers with onward connecting flights from airports other than Hong Kong will not be allowed to print their own boarding pass. Please be reminded that passengers with return flights same day or within 24 hours will be treated as onward connecting flights.
- If you are travelling from Hong Kong to Taipei with an onward connection to Tokyo, you cannot print your Boarding Pass online.
- If you are travelling from Hong Kong to Taipei and return to Hong Kong on the same day or within 24 hours, you cannot print your Boarding Pass online.
We are progressively enabling this feature to flights departing from other ports.
Please note that the following passengers can check in online but cannot print their own Boarding Pass:
- Passengers who have purchased tickets with fares applicable for infant
- Passengers who have purchased air tickets in conjunction with ferry tickets
Passengers travelling to or from Chicago, Los Angeles, New York or San Francisco can only issue Self-Print Boarding Pass / Mobile Boarding Pass within 24 hours prior to the flight departure.
Passengers without check-in baggage:
- Can proceed directly through Security and Immigration and to the Gate
- Must present their travel documents at the Boarding Gate Service Desk at least 30 minutes prior to departure.
Passengers with check-in baggage:
- Can drop it at a Self Check-In Bag Drop Counter at least 50 minutes before scheduled departure time.
- If you are departing from Beijing, Colombo, Dubai, Kolkata, London Heathrow (LHR), Madrid, Mumbai, New York John F Kennedy (JFK), Shanghai Pudong (PVG) and Tel Aviv, you can drop it at a Self Check-In Bag Drop Counter at least 70 minutes prior to departure.
Be sure to arrive at the boarding gate at least 30 minutes before the departure time to avoid unnecessary delays. Late passengers will not be accepted and the boarding gate will be closed 10 minutes prior to departure.
Your lounge invitation card will be included in the Self-Print Boarding Pass if you are invited to our lounge. Bring along your Self-Print Boarding Pass and go to the lounge directly.
If you fail to print your boarding pass or it is not printed properly, you can return to Online Check-In and try again any time up to 90 minutes before your flight departure time.
You can also choose, at the airport, to use a Self Check-In Kiosk (where available) to print your boarding pass, or go to one of our Self Check-In Bag Drop Counters to pick up your boarding pass.
Yes. If your boarding pass is damaged or lost, you can return to Online Check-In and reprint your boarding pass any time up to 90 minutes before your flight departure time.
You can at the airport reprint your boarding pass at a Self Check-In Kiosk (where available), or go to one of the Self Check-In Bag Drop Counters to pick up your boarding pass.
Yes, you can change seats for yourself and your travel companions after printing boarding pass.
After checking in, Elite members of The Marco Polo Club (Silver tier and above) can change their seats up to three times, and all other passengers can change their seats once.
Yes, you must cancel check-in for yourself and your travel companions after printing boarding pass if you do not plan to travel.
You can cancel check-in with the "Cancel Check-In" button on the "Flight Details" page or the "Online Check-In Confirmation" page at least 60 minutes before departure.
Failure to do so will require you to contact Cathay Pacific to reissue your ticket before future travel is allowed. This may result in re-issuance fees and payment of any fare differences as per the ticket conditions.
At the security check point, the airport security officer will match the name on the travel document with the Self-Print Boarding Pass. Any discrepancies found will not be accepted and the passenger will be advised to return to the check-in counter to have a traditional boarding pass issued.
Due to certain fare types, restrictions or special handling, such as Child, Infant or Unaccompanied Minors who require special handling, passengers may be required to present in person at the counter before boarding pass can be issued to them. Therefore, we are unable to provide to all passengers our Self-Print Boarding Pass service.
Different airports and carriers have their own security regulations. We are in the process of negotiating with these carriers and airports to ensure that they will accept our Self-Print Boarding Pass at transfer security areas and on board.