System maintenance will temporarily affect mid-status benefits and bookable upgrades

From 1.00am to 7.00am HKT (GMT+8) on 26 June 2025, we'll be performing system maintenance on our member rewards system. During this period, the following functions will be temporarily unavailable:

• Viewing credited rewards, such as lounge passes and bookable upgrades in your account
• Claiming bookable upgrades and mid-status
• Claiming your Gold companion card

If you plan to use bookable upgrades, mid-status lounge passes during this time, make sure to claim them ahead of time.

We apologise for any inconvenience caused as we continue improving our digital offering.

Note: Lounge passes with QR codes from Business Plus will continue to be accepted during the system maintenance period.