Special Ticketing Guideline for Hong Kong

Last Updated: 28 February 2020

With immediate effect, the following special guidelines will apply for all Asia Miles airline award tickets issued on or before 4 February 2020 (original ticket issue date) for travel on Cathay Pacific or Cathay Dragon with confirmed booking arriving to, departing from or transit through Hong Kong between 4 February and 31 May 2020

Asia Miles airline award tickets

  1. Cancellation and Refund
    • No waiver on cancellation and refund service fee.
  2. Rebooking / Rerouting
    • Permitted with service fee waived on condition that:
      • Such requests are made on/before 31 May 2020, for travel on Cathay Pacific or Cathay Dragon with confirmed booking arriving to, departing from or transit through Hong Kong between 4 February and 31 May 2020.
      • Revised (new) travel date must be on / before 10 December 2020 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.
    • Re-issuance service charge will only be waived due to the expiry of the original ticket.
    • Rerouting to/from/via any destinations within Cathay Pacific or Cathay Dragon network is permitted, subject to flight availability, miles and tax difference.
    • The newly rebooked sector must observe and conform to the conditions of the terms and conditions of Asia Miles.

For further details: