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Cathay Pacific for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best faresStudent faresOnline booking bonus offerBook a Hong Kong stopover
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book a packageBook a stayBook an experienceRent a car
    Redeem your miles
    Redeem a stayRedeem a car
    Manage your trip
    Manage Expedia BookingManage redemption bookingManage Hertz bookingManage Cathay Pacific BookingFAQs
    Holidays Inspiration
    Unforgettable travel and lifestyle experience Holidays inspirationReasons to book with Cathay HolidaysTravel partners
  • Shopping overview

    Cathay Shop
    New arrivalsHomeFood and wine Travel & SportsDeals & OffersInspiration
    Asia Miles Limited-Time Shop Counter at Taoyuan Airport
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
    Our shopping partners
    Milesback
  • Wellness overview

    Our wellness partnersInspiration
  • Dining overview

    Our restaurant partnersInspiration
  • Payment overview

    Co-branded credit cardsCo-branded credit card exclusive offersBanking and investmentOther payment partners
    Cathay United Bank Asia Miles Co-branded Card
    Taishin Cathay Pacific MasterCard
  • Membership overview

    Cathay Pacific’s Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption group
    Sign up
    Earn and spend Asia Miles
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    Cathay Pacific
    Cathay Pacific for BusinessHelp and support
    Missing Status Points or Asia Miles

    What kind of supporting documents do I need to submit to claim missing non-flight Asia Miles? And will these documents be returned to me?

    For missing Asia Miles requests, original receipts may be required. All documents submitted will be retained for record-keeping purposes, so we suggest that you keep copies for your own reference.

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