Fees and Charges for tickets issued in Singapore
Latest update: 04 Apr 2019 0:00 HKT (GMT+8)
This is an update on the fees and charges for the following transactions/services on tickets issued in Singapore.
Rebooking Fee
| Transaction | Published fares (ending with fare basis SG8) | Tactical promotions (e.g bank promo) | Corporate fares | Full published fares |
|---|---|---|---|---|
| Flight / Date change | Short haul Business Class I: SGD200 rebooking fee Business Class D: SGD80 rebooking fee Business Class C: No charge unless otherwise stated Long haul Business Class I: SGD300 rebooking fee Business Class D: SGD130 rebooking fee Business Class C: No charge unless otherwise stated |
Short haul Business Class: SGD200 rebooking fee Long haul Business Class: SGD300 rebooking fee |
Refer to fare rules | Refer to fare rules |
Short haul Premium Economy Class E: SGD100 rebooking fee Premium Economy Class R: No charge unless otherwise stated Long haul Premium Economy Class E: SGD150 rebooking fee Premium Economy Class R: No charge unless otherwise stated |
Short haul Premium Economy Class: SGD100 rebooking fee Long haul Premium Economy Class: SGD150 rebooking fee |
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Short haul Economy Class S/N/Q: SGD100 rebooking fee Economy Class M/L/V: SGD50 rebooking fee Economy Class B/H/K: No charge unless otherwise stated Long haul Economy Class S/N/Q: SGD250 rebooking fee Economy Class M/L/V: SGD150 rebooking fee Economy Class B/H/K: No charge unless otherwise stated |
Short haul Economy Class O: SGD150 rebooking fee Economy Class N/Q: SGD100 rebooking fee Long haul Economy Class O: SGD400 rebooking fee Economy Class N/Q: SGD250 rebooking fee |
Reissue/Rerouting Fee
| Transaction | Published fares (ending with fare basis SG8) | Tactical promotions (e.g bank promo) | Corporate fares | Full published fares |
|---|---|---|---|---|
Reissue on any transactions that requires ticket reissuance, including but not limited to the following: - Rerouting from one destination to another e.g TPE to KHH - Reissue of any stopovers be it: HKG, BKK, TPE or YVR - Reissue to an open-jaw routing within same region or from open-jaw to non open-jaw - Reissue to the next higher fare or a change in booking class |
Short haul Business Class I: SGD200 rebooking fee Business Class D: SGD80 rebooking fee Business Class C: No charge unless otherwise stated Long haul Business Class I: SGD300 rebooking fee Business Class D: SGD130 rebooking fee Business Class C: No charge unless otherwise stated |
Short haul Business Class: SGD200 rebooking fee Long haul Business Class: SGD300 rebooking fee |
Refer to fare rules |
Refer to fare rules |
Short haul Premium Economy Class E: SGD100 rebooking fee Premium Economy Class R: No charge unless otherwise stated Long haul Premium Economy Class E: SGD150 rebooking fee Premium Economy Class R: No charge unless otherwise stated |
Short haul Premium Economy Class: SGD100 rebooking fee Long haul Premium Economy Class: SGD150 rebooking fee |
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Short haul Economy Class S/N/Q: SGD100 rebooking fee Economy Class M/L/V: SGD50 rebooking fee Economy Class B/H/K: No charge unless otherwise stated Long haul Economy Class S/N/Q: SGD250 rebooking fee Economy Class M/L/V: SGD150 rebooking fee Economy Class B/H/K: No charge unless otherwise stated |
Short haul Economy Class O: SGD150 rebooking fee Economy Class N/Q: SGD100 rebooking fee Long haul Economy Class O: SGD400 rebooking fee Economy Class N/Q: SGD250 rebooking fee |
Name change Fee
| Scenarios | Procedures |
|---|---|
- Minor name correction (no more than 3 alphabets) - Addition or deletion of middle name - First name and last name interchange - Change of title or gender (e.g. Mr to Ms, Mr to Mstr, Ms or Mrs, etc) |
Name change reissuance allowed without a fee. Passengers need to provide supporting documents. |
- Name correction (of more than 3 alphabets) - Change of surname |
Name change reissuance fee of USD60 applies for all fare types and tickets. Passengers need to provide supporting documents. |
- Name correction due to marriage or naturalization (i.e. taking Japanese citizenship) |
Name change reissuance fee of USD60 applies for all fare types and tickets. Passengers need to provide supporting documents and correct certification. |
- Total name change |
Name change is not allowed. Passengers should refund the original ticket with refund charge applied and purchase a new ticket. |