E-ticket privilege for COVID-19 PCR tests
As proof of COVID-19 PCR test is mandatory for arrival in many destinations, we have partnered with selected medical providers in Singapore to offer benefits to our passengers who require COVID-19 PCR tests for their travel.
Passengers can obtain special rates by presenting their Cathay Pacific e-ticket at the selected medical providers in Singapore.
Pre-departure swab services at SGD160 nett
Simply input code CATHAYPAC under the 'remarks' or 'promo code' field when making an appointment on Raffles Medical Group website or mobile app to enjoy the rates.
Medical Provider |
Medical Services |
Raffles Medical Group |
Pre-Departure Swab Services Available at 36 Raffles Medical Clinics |
Travel Safe with Raffles Medical (Travel Medicine Kit, Vaccinations, Travel Screenings) |
Raffles Medical Group will send a reminder to passengers within 48 hours prior to PCR swab appointment date.
Learn how to book your pre-departure COVID-19 swab test with Raffles Medical Group
Appointment booking via Raffles Medical Group website
Travellers book their pre-departure COVID-19 polymerase chain reaction (PCR) swab test appointment online with one of the 36 Raffles Medical clinics.
OR
Appointment booking via Raffles Connect app
Travellers book their pre-departure COVID-19 polymerase chain reaction (PCR) swab test appointment through the Raffles Connect app with one of the 36 Raffles Medical clinics.
Remember to input code CATHAYPAC under the ‘remarks’ field to enjoy the rates.
What details will you need to book an appointment for the PCR test?
· Approval email to take the pre-departure PCR swab test*
· Identity card and passport
· Departure flight details
· Possible times for your test slots
· Address in Singapore
· Contact number
· Email address
Appointment Reminder
RMG will send a reminder to travellers within 48 hours prior to the scheduled appointment date**.
What documents to bring during the day of appointment?
· Hard copy approval email to take the pre-departure PCR swab test*
· Identity card and passport
· Copy of departure flight details
PCR swab test results
Results will be sent to the passenger’s email.
*From 1 December 2020, email approval for a PCR swab test is no longer required according to guidelines from Singapore’s Ministry of Health.
**Please note: Travellers are responsible for checking your testing window is in line with your destination country’s guidelines and requirements. RMG is not liable for any additional costs incurred should there be any rejection from airlines, embassies or relevant authorities.
- Cathay Pacific Airways passengers are required to present the following documents upon registration at the clinic:
- National Identification Card / FIN Card / Passport
- Flight confirmation documents / e-ticket
- Before 1 December 2020, passengers are required to ensure that they have obtained prior approval from a Singapore government agency for Pre-Departure Swab Test before making an appointment.
- Passengers are recommended to make an appointment at least 48 hours before their scheduled flight and the test should be taken within 72 hours of departure.
- All appointments are to be made by 9 November 2021.
- The clinic will provide the test results within 24 to 36 hours after the test is conducted.
- Payment is to be made directly to the clinics by the passenger, after receiving the medical service. Payment methods accepted include cash, nets, credit card and PayNow (at selected clinics).
- Entry into the destination will be subject to actual health conditions and local authorities.
- Passengers are responsible for checking their testing window that it is in line with the destination country’s requirement.
- Cathay Pacific Airways and Raffles Medical Group are not liable for any additional costs incurred should there be any rejections from airlines, embassy and authorities.
Pre-departure swab services at SGD160 (inclusive of GST)
Simply make an appointment here and present your Cathay Pacific e-ticket before payment at the clinic to enjoy the special rate.
Passengers are reminded to bring along the following documents for their appointment:
- Copy of Passport and ID
- Cathay Pacific e-ticket
- Cathay Pacific Airways passengers are required to present the following documents upon registration at the clinic:
- Copy of Passport and ID
- Cathay Pacific flight itinerary / e-ticket
- All appointments are to be made by 31 December 2021.
- Payment is to be made directly to the clinics by the passenger, after receiving the medical service.
- Entry into the destination will be subject to actual health conditions and local authorities.
- Passengers are responsible for checking their testing window that it is in line with the destination country’s requirement.
- Cathay Pacific Airways and AcuMed Medical Group are not liable for any additional costs incurred should there be any rejections from airlines, embassy and authorities.
