Passengers departing the UK, and aged 12 to 15, are exempted from the UK Air Passenger Duty (APD) Tax, effective 1 March 2016. We are currently updating our system to reflect this change. Passengers booking online can request an APD Tax refund by contacting the local reservations office or Global Contact Centres.
Booking of more than six passengers is currently not available online. Please contact your local reservations office.
Booking of more than four passengers is currently not available online. Please contact your local reservations office.
If you’re travelling with infant(s) under two years of age, or your infant turns two during your trip, please contact your local reservations office.
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Terminal 1, Counter 823 – 828, situated on ground level 0Opening hours:3 hours prior to scheduled departure time(Check-in counters are closed punctually 60 minutes before scheduled departure time)
Tax Refund:Customers who wish to complete their tax refunds at airport are advised to arrive earlier as the “tax refund” counter is situated far from the check- in counters.