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    Rebooking and refunds

    How much is the refund fee?

    A refund handling fee will apply as follows:

    Time

    (prior to coach departure)

    Handling fee (% of ticket price)

    EE Bus

    TIL Chinalink

    CTG Bus

    48 hours or more

    10%

    Free of charge

    Free of charge

    24-48 hours

    20%

    Free of charge

    10%

    2-24 hours

    50%

    Free of charge

    30%

    Less than 2 hours

    Non-refundable

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