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Contact us in United Kingdom

Please find our local contact information below

London

Airport Name Gatwick Airport
Address Skybreak Ticket Desk, South Terminal, Gatwick Airport
Passenger Assistance
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Daily 0800-2000

UK Trade Support
020 8834 8866
Monday-Friday 0900-1730

Hotel and Package Enquiries
020 8834 8808
Monday-Friday 0900-1700

Special Services including Medical Cases and Limousine
020 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com


Passenger Assistance
Daily 0800-2000

UK Trade Support
Monday-Friday 0900-1730

Hotel and Package Enquiries
Monday-Friday 0900-1700
Baggage Services Global Baggage Solutions +0344 375 4257

Lost Property / Baggage Claims:
Email: LGW#BAG@cathaypacific.com

London

Airport Name Heathrow Airport
Address Ticket Desk, Area B, Terminal 3 Departures, Heathrow Airport
Passenger Assistance (local toll-free): 0800 917 82600800 917 8260
Daily 08:00 - 20:00

Passenger Assistance (from outside the UK): 0044 20378817990044 2037881799
Daily 08:00 - 20:00
(international charges will apply)

UK Trade Support: 020 8834 8866020 8834 8866
Mon-Fri 09:00 - 17:30

Hotel and Package Enquiries: 020 8834 8808020 8834 8808
Mon-Fri 09:00 - 17:00

Special Services including Medical Cases and Limousine
020 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com
Baggage Services Delayed / Damaged baggage:
Dnata
Tel: +44 (0) 208 745 0823/24
Opening hours: 0500-2330

Lost Property / Baggage Claims:
Email: LHR_BAG@CATHAYPACIFIC.COM 

Manchester

Airport Name Manchester Airport
Address Dnata Ticket Desk, Terminal 2, Manchester Airport
Passenger Assistance
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Daily 0800-2000

UK Trade Support
020 8834 8866
Monday-Friday 0900-1730

Hotel and Package Enquiries
020 8834 8808
Monday-Friday 0900-1700

Special Services including Medical Cases and Limousine
080 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com


Passenger Assistance
Daily 0800-2000

UK Trade Support
Monday-Friday 0900-1730

Hotel and Package Enquiries
Monday-Friday 0900-1700
Baggage Services Global Baggage Solutions +0344 375 4257

Email: MAN#BAG@cathaypacific.com