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Contact us in New Zealand

Please find our local contact information below

Auckland

Airport Name Auckland International Airport
Reservations Flight bookings and enquiries:
0800 441 289

0800 441 289

24 hours, 7 days a week

Hotels and Packages:
0800 441 289

0800 441 289

Mon-Sun 08:45 – 17:15

Additional local numbers
  • Flight Arrival/Departure information: 0800 247 767
  • Asia Miles members: 0800 449 044
  • Marco Polo Green, Silver, Gold members: 0800 453 253
  • Marco Polo Diamond members: 0800 453 252
Baggage Services Mishandled/Damaged baggage C/- Menzies Aviation
+64 (9) 256 8359
Email: akl.baggage.services@menziesaviation.com

Christchurch

Airport Name Christchurch International Airport
Reservations Phone: 0800 441 289

24 hours, 7 days a week.

Additional local numbers
  • Flight Arrival/Departure information: 0800 247 767
  • Asia Miles members: 0800 449 044
  • Marco Polo Green, Silver, Gold members: 0800 453 253
  • Marco Polo Diamond members: 0800 453 252
Baggage Services Mishandled/Damaged baggage C/- PlaneBiz
+6433 573 889 / +6421 966 427
Email: baggageservices@planebiz.co.nz