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Contact us in France

Please find our local contact information below

Paris

Airport Name Charles De Gaulle Airport
Address Ticketing and Customer Sales
Door 3, Terminal 2A, Charles de Gaulle (Roissy) Airport, France

Opening hours
From 3 hours before departure until flight departure (daily)

Administration & Mailing address
8, rue de l’hôtel de ville, Neuilly-sur-Seine, 92522 CEDEX, France

Opening hours
0900 - 1700 (Monday to Friday) 
Reservations For passengers (toll free number from metropolitan France and French overseas Departments & Territories): 0805 542 9410805 542 941

For passengers (from overseas countries): +33 1 5732 9534+33 1 5732 9534

For travel agents (toll free number from metropolitan France and French overseas Departments & Territories): 0805 542 942 0805 542 942

0800-2000 (Monday to Sunday)
Email: customerservice_france@cathaypacific.com
Baggage Services Delayed or damaged baggage:
TEL: +33 (0)1 8403 0254
Office Hours: 08:00-20:00 (Daily)
Email: cdgllt2@sba60.fr & PAR_BAG@cathaypacific.com