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Contact us in United Kingdom

Please find our local contact information below

London

Airport Name Gatwick Airport
Address Skybreak Ticket Desk, South Terminal, Gatwick Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Daily 08:00 - 20:00

UK Trade Support:
020 8834 8866

020 8834 8866
Mon-Fri 09:00 - 17:30

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540
Mon-Fri 09:00 - 17:00

Special Services including Medical Cases and Limousine
020 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com
Baggage Services Global Baggage Solutions +0344 375 4257

Lost Property / Baggage Claims:
Email: LGW#BAG@cathaypacific.com

London

Airport Name Heathrow Airport
Address Ticket Desk, Area B, Terminal 3 Departures, Heathrow Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Daily 08:00 - 20:00

UK Trade Support:
020 8834 8866

020 8834 8866
Mon-Fri 09:00 - 17:30

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540
Mon-Fri 09:00 - 17:00

Special Services including Medical Cases and Limousine
020 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com
Baggage Services Delayed / Damaged baggage:
Dnata
Tel: +44 (0) 208 745 0823/24
Opening hours: 0500-2330

Lost Property / Baggage Claims:
Email: LHR_BAG@CATHAYPACIFIC.COM 

Manchester

Airport Name Manchester Airport
Address Dnata Ticket Desk, Terminal 2, Manchester Airport
Reservations Passenger Assistance:
0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

0800 917 8260 (UK contact number – free phone)
0044 2037881799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)
Daily 08:00 - 20:00

UK Trade Support:
020 8834 8866

020 8834 8866
Mon-Fri 09:00 - 17:30

Hotel and Package Enquiries:
020 3901 0540

020 3901 0540
Mon-Fri 09:00 - 17:00

Special Services including Medical Cases and Limousine
020 8834 8875
Monday-Friday 0900-1730

Email address for passenger assistance, special services and UK trade support
Email: uksales@cathaypacific.com
Baggage Services Global Baggage Solutions +0344 375 4257

Email: MAN#BAG@cathaypacific.com