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Applicable Fees for Cathay Pacific Tickets

Last updated: 08 Sep 2016

1/Rebooking Fee

  • Before/After Departure: Collect rebooking fee of US$150 and tax difference, if applicable. Rebooking fees are only applicable to Promotional Fares , Economy Save fares. In the case of Hong Kong, Economy Supersaver are non-rebookable, while the other types of fares are free of charge.

Note: If date change includes change in seasonality,there will be a fare difference from Low to High Season. No refundwill be aplpicable  for change from High to Low season.

2/Rerouting Fee

  • Before/After Departure: US$150 plus fare and tax difference if applicable.
  • If tickets are totally unused, fares may be subject for reassessment.

Note: Route downgrade is not allowed. In case new routing is lower than previously issued route, tickets may be re-issued without refund. Reissuance fee and tax difference will be collected if applicable.

3/Upsell Fee

  • Before/After Departure: US$50 plus fare and tax difference.

Note:  Upsell for change to a higher type of fare. Downgrade or change to a lower type of fare is not allowed.

4/Name Correction Fee

  • Please note that tickets may be reissued due to Name correction if names are mispelled only. Reissuance is not allowed if it wil be reissued to a different person. Name correction fee is subject to US$150.

Acceptable Name Correction:

  •  Shortened names like Ma to Maria or vice versa
  •  Missing letters/ Mispelled names (same sounding)
  •  Maiden to Married name as long as marriage certificate is provided
  •  Change of title – MR to MS or MSTR to MIST, etc.

 The following name corrections will NOT be allowed:

  • Name suffixes such as JR changed to SR, III, etc. Middle name changed to Last Name
  • Totally different names or surnames even if acidentally interchanged
  • Additional second name

5/Refund Fee

  • For totally unused tickets: US$150
  • For partially used tickets except for Economy Save and Economy Standard fares: US$150
  • For expired tickets: US$200

Definition of expired ticket:

  • For completely unused tickets – one (1) year after date of issuance
  • For half-used tickets – one (1) year after date of first flown sector
  • For expired tickets - two (2) years after date of issuance

6/Non-User Fee (NUF)

The applicable Nonuser fee for all types of fares is US$150 except for Promotional fares.

Who shall Pay Nonuser Fee

  • Departing passengers with tickets issued/reissued/revalidated  in the Philippines who fail to use their confirmed airline seats will be required to pay the Nonuser Fee.

Who gets EXEMPTED from the Nonuser Fee

  • Passengers who fail to show up for their flight for the following reasons are exempted from paying the Nonuser Fee
    • Advance Notice (at least 24hrs before departure)
    • Misconnection
    • Passenger is unable to arrive on time for a scheduled flight due to late arrival or cancellation of a connecting flight (domestic or international)
    • Serious Accident Involving Passenger. This must be supported by a police report and a hospitalization certificate
    • Death of a Passenger