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Temporary closure of ticketing office

Latest update: 31 Mar 2021 15:40 HKT (GMT+8)

Due to the current high number of COVID-19 cases in the country, our ticketing offices in Manila and Cebu will remain closed for the first half of April.

We will re-open and resume operations on Tuesday, 13 April. 


For refunds, rebooking and other inquiries, you may contact us via Facebook messenger or our Global Contact
Centre through the following toll-free hotlines:

PLDT/Smart 1-800-1110-2720

Globe 1-800-8909-4024

Visit for updates on the latest destinations, as well as Cathay Care, our enhanced measures for passengers' wellbeing.