Request a refund
To refund tickets or seat products purchased directly from the Cathay Pacific / Cathay Dragon website or Cathay Pacific app, please complete this form.
If you purchased your ticket or seat product through a travel agent, please contact your travel agent for a refund.
For redemption tickets, please contact Asia Miles.
We’ve received your ticket refund request.
Your request will be processed within seven business days
Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.