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We aim to deliver the very best experience to all our customers. Your feedback is very important to us, as it helps us identify areas for improvement. We appreciate your input and look forward to hearing from you.


If you are contacting us about a current or upcoming trip, please contact your local contact centre.

If you've left an item on board our aircraft, please contact your local Baggage Services office.

Feedback Form

We can review your comments faster if you use the feedback form above. However, if you prefer, you may write to us using the contact details below:

 
Address

Customer Relations
GPO BOX 4996
SYDNEY
NSW 2001