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Chicago - Chicago O'Hare International Airport

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Check-in Counter

Terminal 5, Departure Level, counters 25-28 

Opening hours:
3.5 hours prior to scheduled departure time

(Check-in counters are closed punctually 40 minutes before scheduled departure time).


BA First Class Lounge

Location: Terminal 5 between gates M11 and M12
Opening Hours: 1030 - 1400

BA Business Class Lounge

Location: Terminal 5 between gates M11 and M12
Opening Hours: 1030 - 1400, 2100 - 0015

Airport Facilities

  • Both long- and short-term parking are available at Terminal 5 where Cathay Pacific operates.
  • The ATS (Airport Transit System) connects Terminal 5 to all other terminals.
  • ATM, money exchange, gift shop, newsstand and restaurants are all located in the departure hall.
  • Duty Free shopping is located just before the security entrance to the departure gates on the right hand side. Duty Free shop representatives will bring your purchases to the aircraft gate for your collection while boarding.

For further information, check the website of Chicago O'Hare International Airport.


Arriving international passengers must clear customs and immigration.

Airport Transfer

To city centre:
CTA-Airport Transit: check the website of the Chicago Transit Authority
Taxi: check the website of the Chicago Department of Aviation

Airport Taxes

Included in price of airline ticket.

Customs Allowance

Tobacco Products: 200 cigarettes 

Alcoholic Beverages: 1 litre of wine or spirits 

Others: Goods up to the value of USD100 for nonresidents (USD400 for residents).