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Passbook

Mobile Boarding Pass is now available via Passbook

If you are using iPhone with iOS 6 or later, you can now add your Mobile Boarding Pass to Passbook and present it to board our flights.

Passbook digitally stores your mobile boarding pass on your iPhone. Simply put, it’s an easy and convenient way for you to store and retrieve your boarding pass anytime anywhere.

To enjoy this new feature, simply check in online or via our mobile site or CXMobile app using your iPhone, and then you can add your Mobile Boarding Pass to Passbook. If you have turned on the GPS function of your iPhone, Passbook will prompt you with the boarding pass when you are near the airport closer to the time of departure.

Complete Online Check-in

 

Online Check-In users

STEP 1 - Complete Online Check-in:

Send your Mobile Boarding Pass to your iPhone via SMS or email after completing Online Check-In.

Open the hyperlink to retrieve the boarding pass.

Tap the “Add to Passbook” badge.

Complete Mobile Check-in

 

Mobile Check-In users

STEP 1 - Complete Mobile Check-in:

Tap the “Add Boarding Pass to Passbook” button on the confirmation page.

Tick the checkbox to agree the terms and tap “Add to Passbook” badge.

 

Note: Mobile Check-In users can only add the boarding pass to Passbook when the booking contains one passenger only. CX Mobile users must update the application to the latest version.

Tap the “Add” button on the top right hand corner to add your boarding pass to Passbook

 

 

STEP 2: Tap the “Add” button on the top right hand corner to add your boarding pass to Passbook.

This is an important action to confirm storing your Mobile Boarding Pass in Passbook. Now your boarding pass is ready for retrieval anytime anywhere.

Tap the “ i ” icon to access your lounge invitation card

 

 

STEP 3: Tap the “i” icon to access your lounge invitation card (if applicable), Frequent Flyer Membership number and other important travel information on the back page. Tab the “Done” button to go back to the front page.

 

 

 

Note:
You may update your boarding pass to check for any possible changes such as departure time, seat, class, gate, etc, by pulling down the back page.

For more information, please refer to the Frequently Asked Questions.