Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best faresStudent faresOnline booking bonus offerBook a Hong Kong stopover
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book with milesBook an experienceRent a carInspiration
    Redeem your miles
    Explore holiday packagesOther holiday partner offers
    Our expanded partnership with Marriott Bonvoy
    Our holiday partners
    Manage your trip
    Manage hotel and package bookingManage redemption booking
  • Shopping overview

    Cathay Shop
    New arrivalsHomeFood and wine Travel & SportsDeals & OffersInspiration
    Our shopping partners
    Milesback
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
  • Wellness overview

    Chubb travel insuranceOur wellness partnersInspiration
  • Dining overview

    Our restaurant partnersInspiration
  • Payment overview

    Banking and investmentOther payment partnersInspiration
  • Membership overview

    Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption group
    Sign up
    Earn and spend Asia Miles
    • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Cathay for BusinessHelp and support
    Chubb travel insurance

    I received an error on my insurance application, what should I do?

    If you received an error message regarding a failed insurance application in your flight booking confirmation email or any failure related to your insurance purchase, please contact Chubb's Customer Service:

    Email: Travel.MY@chubb.com
    Tel: +603 2058 3000
    Operating Hours: 9:00am – 5:00pm (Mondays to Fridays, excluding Malaysia public holidays)

    Related questions

    Select language and location
    Close