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    Fare classes

    I purchased Economy Essential/Flex fares but seats in the seat type of my choice are unavailable. Can I get a free refund for my ticket?

    Advance seat reservation is available on a first-come, first-served basis. Alternatively, you may reserve another seat type that is complimentary for your fare. If the seat type of your choice becomes available, you can update your selection in Manage Booking or during online check-in.

    Please note you will not be entitled to a full or partial refund of your purchased fare if the seat type of your choice is unavailable. Visit our Reserve your seat page for more details.

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