What is Preflight Order?
It is a free service for passengers with a confirmed itinerary to preview the duty-free selection and place orders before flight. Simply browse through the online catalogue, add items to the Shopping Cart, enter flight details, and the ordered goods will be reserved. While onboard our flight attendant will bring passenger the items and collect payment.
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I have placed a preflight order. How can I change the details (e.g. flight details, personal details, ordered items)?
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I have changed my itinerary. Will it be reflected in my confirmed Preflight Order?
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I would like to add more products to my confirmed Preflight Order but failed. Why?
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I have a confirmed Preflight Order but am unable to modify the details. Why?
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I've made a Preflight Order and would like to increase the quantity of an item but failed. Why?
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I did not place a preflight order prior to boarding my flight. Can I still purchase products while on board?