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Cathay Pacific resumes flight services to New York, plans extra flights to help stranded passengers

29 Aug 2011

Cathay Pacific Airways announced it will resume normal operations to and from New York today (Monday, 29 August).  However some flights from New York have been delayed.


Details of delayed flights are as below (all times local):      

 Flight No.  Route  Original Flight Schedule   Revised Flight Schedule
 CX841  New York to Hong Kong   10:05 (29 August)  12:05 (29 August)
 CX831  New York to Hong Kong  14:55 (29 August)   15:55 (29 August)
The airline is also planning to operate three additional flights from Hong Kong to New York and four from New York to Hong Kong over the next few days to bring passengers affected by the flight cancellations due to Hurricane Irene to their destinations.


Below are details of the additional flights (all times local):

 Flight No.   Route  Flight Schedule
 CX2830  Hong Kong to New York   19:00 (30 August)
 CX2830   Hong Kong to New York  19:00 (31 August)
 CX2830  Hong Kong to New York   19:00 (1 September)
 CX2831  New York to Hong Kong   02:30 (30 August)
 CX2831  New York to Hong Kong  02:30 (31 August)
 CX2831   New York to Hong Kong  02:30 (1 September)
 CX2831  New York to Hong Kong  02:30 (2 September)


“We would like to advise customers that facilities including baggage services, ground transportation, hotels and onward connecting flights in New York will continue to be severely constrained for the next few days,” a Cathay Pacific spokesman said. “Despite these constraints, we are doing our best to bring our services back to normal. We thank all our passengers for their understanding.”


Passengers without confirmed bookings are advised not to go to the airport.


Online check-in and Self Check-in Kiosks for CX840 and CX846 on 29 August have been suspended.
The airline has extended the rebooking and rerouting charge waivers for Cathay Pacific tickets issued worldwide on or before 26 August 2011 for travel on Cathay Pacific with confirmed bookings involving New York between 26 August and 31 August 2011. Details are available at www.cathaypacific.com

Customers are advised to enter their contact details in the Manage My Booking function on the website to ensure they receive the latest flight updates via SMS or email.