Special ticketing guidelines for Severe Tropical Storm Mitag (Taiwan)

Tropical Storm Mitag approaching Taipei, with immediate effect, rebooking and rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 29 September 2019 for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Taipei/Taiwan between 30 September 2019 and 1 October 2019.

1. Cathay Pacific/Cathay Dragon tickets

a. Cancellation and Refund

• No waiver on cancellation, and refund charges.

b. Rebooking/ rerouting

Rebooking/ rerouting charges will be waived on conditions that:

• Such requests are made on/before 1 October 2019 and before departure, for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Taipei/Taiwan between 30 September 2019 and 1 October 2019
  No-show passengers are not eligible for the waiver.
• Revised (NEW) travel date must be on/before 20 October 2019 and subject to flight availability.
  In which case, the ticket expiry date will be adjusted accordingly.
• The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
• Reissuance charges will only be waived due to the expiry of the original ticket
• Rerouting to/from/via Cathay Pacific/ Cathay Dragon online cities
  And subject to flight availability and fare/tax difference.

c. Group Tickets

• Please refer to your local travel agent.

2. Asia Miles airline award tickets

For further details:

• Please regularly check the Asia Miles website.
• You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
• For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption General Conditions.