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Travelling with animals

We look after your pets as if they were our own. Their safety and comfort is our first priority.

If you are travelling with your pets on a Cathay Dragon flight, or a sector in your itinerary is operated by Cathay Dragon, please contact your local Cathay Dragon Cargo office for assistance.

If you need information on travelling with service dogs, please visit the section on service animal.

Check-in baggage

Most pets can join you on board as check-in baggage, but some countries have certain restrictions when it comes to animals on aircraft. Remember to check that you have the necessary documents required by local government offices.

If you have a visual, hearing or mobility impairment and need your service dog to be with you at all times, you are welcome to bring it with you into our passenger cabin. Learn more about what qualifies as a service animal.

It’s also important to check that all the airlines participating in your trip have confirmed their acceptance of your pet as interline baggage when you make your reservation. Otherwise, you may face difficulties in transit.

Breeds that we do not accept

For the safety and protection of your fellow passengers, there are a few pets that we can’t let you bring on board.

Also, due to the health risks that flying poses to them, we do not accept brachycephalic (snub-nosed, short snout or flat face) animals as check-in baggage or for cargo carriage.

Brachycephalic dogs

  • Affenpinscher
  • Boston Terrier
  • Boxer
  • Brussels Griffon
  • Bulldog
  • Cavalier King Charles Spaniel
  • Chow Chow
  • Dogue de Bordeaux
  • English Toy Spaniel
  • Japanese Chin (Japanese Spaniel)
  • Lhasa Apso
  • Mastiff (all breeds)
  • Pekingese
  • Pug (all breeds)
  • Shar Pei
  • Shih Tzu
  • Staffordshire Bull Terrier
  • Tibetan Spaniel

Fighting breeds of dog

  • American Pit Bull
  • American Staffordshire Terrier
  • Dogo Argentina
  • Fila Brasiliera
  • Japanese Tosa

Brachycephalic Cats

  • British shorthair
  • Burmese
  • Exotic shorthair
  • Himalayan cat
  • Persian cat
  • Scottish Fold

Korean squirrel

Skunk

Before you travel with your pet

To ensure that your pet can actually travel with you on your flight, please get in touch with our local reservation office at least 48 hours beforehand to confirm your pet’s place on board.

Please have the following information ready when you make your reservation:

Your pet’s travel container

We want your pet to feel at home on board, so bring a comfortable container for your pet to travel in. Since each pet has their own special requirements, we need to rely on your expertise and will not have containers available for purchase at the airport. We also recommend that before you leave for the airport, please use your own straps to tie the container securely (as shown in the image).

strapped animal container

Please ensure that your pet’s temporary home is clean, lockable, escape-proof, and leak-proof, and has sufficient holes for breathing. Your pet needs to be able to stand, turn around and lie down naturally. If your pet container doesn’t meet our requirements, we may not be able to let you bring your pet on board.

Dog container material


    Solid fibreglass, rigid plastic or metal with strong weld metal mesh. Wood cannot be used.

Cat container material


Wood, solid fibreglass, rigid plastic or metal with strong weld metal mesh.

Container dimensions

Calculation of container dimensions

  • Length: From the tip of the nose to the root of the tail + ½ B
  • Width: The width of the pet at the widest point
  • Height: From the floor to the tip of the ears or the top of the head, whichever is higher. Ears must not touch the top of the kennel when the pet is standing naturally
The measurement of the pet’s container is in relation to the measurement of the pet.  The length equals the measurement of the pet’s tip of the nose to the root of the tail, plus half of the measurement from the elbow to the ground. The width equals twice the measurement of the pet’s widest point. The height equals the measurement from the floor to the tip of the ears or the top of the head, whichever is higher. The ears of the pet must not touch the top of the kennel when the pet is standing naturally.

Legend

A - From the tip of the nose to the root of the tail
B - From the elbow to the ground
C - The width of the pet at the widest point
D - From the floor to the tip of the ears or the top of the head, whichever is higher. Ears must not touch the top of the kennel when the pet is standing naturally

Calculation of container dimensions

Length is A and half of B
Width is twice the length of C
Height is D

See IATA Traveler’s Pet Corner for more information on suitable container dimensions for your pet.

Before departure

Make sure your pet is healthy and fit for travel. Feed and hydrate your pet before you leave home and be sure to put one of your pet’s favourite toys in its container to keep it company on the flight.

How much does it cost?

Your free allowance for check-in baggage does not cover transporting pets. You can work out how much it costs here.

Airport procedure

Please arrive at the airport and check-in 3 hours before your flight. Be sure to have all your original pet travel documents with you.

Cargo bulk compartment

1. Your pet will be loaded into the cargo bulk compartment of the aircraft.

inside compartment

2. We will make sure that the temperature is just right and that there is enough ventilation.

Arrival

3. Upon arrival, your pet will be treated as special baggage and you’ll be reunited as soon as possible.

More information

Please make sure you meet all the documentation and container requirements as illustrated on this page, and contact our local reservation office at least 48 hours before departure to confirm the acceptance of your pet to your flight.

View reservations office contact information