Manage your booking
Subject to the nature of the flight cancellation, we will issue special ticketing guidelines ahead of a flight disruption allowing for passengers to make changes to their booking free of charge.
Customers who booked via cathaypacific.com or Cathay Pacific mobile app, who wish to change their travel arrangements, may do so via Manage booking, subject to the special ticketing guidelines issued for your flight rebooking – the guidelines will be linked to from the Travel alert when available.
Customers who booked through a travel agent should contact their booking agent for assistance first.
If your flight is cancelled, or missed due to disruption delay, we’ll do our best to automatically rebook you onto the next available flight, within the same cabin originally purchased. Your new flight details will be reflected within Manage booking. Note that, if the number of affected customers is particularly high, we may take time to process your new travel arrangements.