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Check-in baggage

Depending on your route, your baggage allowance may be calculated by piece or weight.

On routes that include stops in the USA or Canada, your baggage allowance will be calculated by piece. You will be allowed a set number of items, each of which must weigh under a certain weight.

For all other routes, your allowance will be calculated by weight. You will be allowed to bring a certain number of items within a combined total weight. The weight allowance varies depending on your route, class and member tier.

You may chat with our virtual assistance Vera to know more about your baggage allowance, or refer to Baggage Information page for more details.

On routes that include stops in the USA or Canada:

First and Business class passengers who are travelling with an infant are allowed one extra piece of checked baggage up to 32 kg (70 lbs) with a total dimension (length + width + height) not exceeding 115 cm (45”).

Economy class passengers who are travelling with an infant are allowed one extra piece of checked baggage up to 23 kg (50 lbs) with a total dimension (length + width + height) not exceeding 115 cm (45”).

 

For all other routes:

Passengers who travel with an infant are allowed two extra pieces of checked baggage up to 10 kg (22 lb) with a total dimension not exceeding 115cm(45”).

There is no extra free baggage allowance for the carriage of sporting equipment, but it can still be carried as part of your free checked baggage allowance.

If you exceed your free checked baggage allowance, you will need to pay an extra baggage fee. Please refer to Baggage Information for full details.

There is no free baggage allowance for pets. Baggage fees will be charged based on the total weight of the pet and its container. Please refer to Baggage Information for full details.

Mobility aids and assistive devices, if necessary for the journey, are accepted as an addition to the baggage allowance. Please refer to Baggage Information for full details.

Carrying baggage in excess of the free baggage allowance will incur extra charges. Extra baggage rate is calculated by weight or piece depending on the zone of the destination. Please refer to Baggage Information for full details.

Yes, you can redeem Asia Miles for extra baggage allowance. The amount of Asia Miles required varies depending on your travel distance. Please contact us at our service hotline at least 10 working days before your flight departure. For flights departing from Hong Kong, you may also go to our service desk to redeem extra baggage allowance. Please refer to Baggage Information for full details.

You may consider purchasing extra baggage allowance in advance at a discount via Manage Booking, if you believe your baggage may have exceeded your base allowance. Otherwise, your baggage will be weighed at the check-in counter, and you will need to pay the regular extra baggage fee if required. Please allow additional time for check-in on the day of departure.

Please refer to "Prepaid Extra Baggage" product page for further details.