|Point(s) of departure
||Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
||[China] Shanghai(Pudong / Hongqiao), Sanya, Nanjing, Xiamen, Ningbo, Guangzhou, Chengdu, Kunming, Hangzhou, Guilin, Wuhan, Wenzhou, Fuzhou, Xian, Changsha, Haikou, Chongqing, Beijing, Qingdao, Zhengzhou, Nanning, Jinan
[Southeast Asia] Singapore, Bangkok, Phuket, Chiang Mai, Kuala Lumpur, Penang, Manila, Cebu, Clark, Davao City, Jakarta^, Denpasar / Bali, Surabaya^, Medan^, Ho Chi Minh City, Hanoi, Da Nang, Yangon, Phnom Penh, Siem Reap
^ I class to Jakarta, Surabaya and Medan is not available.
[South Asia] Delhi, Mumbai, Chennai, Hyderabad, Bengaluru, Kolkata, Colombo, Malé / Maldives, Kathmandu, Dhaka
|Class / Applicable routing
||Business class round trip / Origin, destination and double Open Jaw*
*Origin Open Jaw: points of departure & arrival in Origin (Japan) in an itinerary are different, e.g. depart from Tokyo (Narita) and return to Osaka.
*Destination Open Jaw: points of departure & arrival in destination (same region) in an itinerary are different, e.g. arrive in Bangkok and return from Singapore
*Double Open Jaw: Itinerary including open jaws in both origin and destination
||[3-day advance purchase] Must be made at least 3 days prior to departure
[21-day advance purchase for cities in Mainland China / Basic season only] Must be made at least 21 days prior to departure. Departure from Tokyo (Haneda) is not applicable.
[28-day advance purchase for Southeast Asia and South Asia* / Basic season only] Must be made at least 28 days prior to departure. Departure from Tokyo (Haneda) is not applicable. *Except for Jakarta, Surabaya, Medan, Delhi, Mumbai.
Basic season to Mainland China and Southeast Asia: 1 - 21 November, 24 November - 20 December, 23 - 27 December, 2018 |
4 - 11 January, 13 January - 7 February, 10 February - 20 March, 23 - 31 March, 1 - 25 April, 5 May -12 July, 14 July - 8 August, 14 August - 12 September, 15 - 19 September, 22 September - 10 October, 13 - 31 October, 3 November - 26 December, 2019 |
4 - 10 January, 12 January - 7 February, 9 - 20 February, 23 February - 18 March, 21 - 31 March, 2020
Basic season to South Asia: 4 January - 28 February, 1 - 25 April, 3 May - 1 August, 20 August - 31 October, 2019 |
2 January - 29 February, 2020
||Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.
Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
||2 day(s) / 1 month(s)
||CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
||- Permitted once in Hong Kong in each direction (Outbound: JPY10,000 / Inbound: free of charge).
- Permitted once in Taipei (free of charge) either outbound or inbound, in a case of using a flight via Taipei.
- <To Singapore> In addition to above, permitted once in Bangkok (free of charge).
||Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Eligible
|Child and Infant fares
||Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
|Routing (including change of stopover point) & booking change
||<Routing change> Permitted (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.
<Booking change> Only permitted within the validity of both inbound and outbound tickets (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction).
In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
|Refund / Cancellation
||<Cancellation penalty before departure> JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.
<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class.
||<China, Southeast Asia> If this fare family is fully booked for Hong Kong beyond sectors, Premium Economy Class (Booking class E) or Economy Class (Booking class B) is applicable as alternative class. No fare differential will be refunded in this case.
<South Asia> If this fare family is fully booked for between Japan and Hong Kong sectors, Economy Class (Booking class H) is applicable as alternative class. No fare differential will be refunded in this case.
Combination among fares below is applicable. In this case, combination of fares consists of a half round trip basis each. The most restrictive conditions apply to the whole itinerary. Combination of cabin classes is not available online. Please call our Customer Sales Centre.
- First Standard (A class)
- Business Flex (C, D class)
- Premium Economy Flex (R class)
- Economy Flex (B, H, K, M class)
In addition to combinations of fare types, fares to 22 cities in Mainland China can be combined with fares to Hong Kong or Taipei, Kaohsiung and Taichung. Combination of fares consists of a half round trip basis each.
However, either 22 cities of mainland China - Hong Kong sector or 22 cities of mainland China - Taipei / Kaohsiung / Taichung sector sector is not included in the fare. (e.g. In case of itinerary Osaka - Hong Kong - Shanghai // Hong Kong - Osaka, combination of fare to Shanghai (22 cities in Mainland China) and fare to Hong Kong are applied. The fare between the point of arrival and departure in destination of the itinerary, "Shanghai // Hong Kong" are not included in the fare.)
Add-on fare is applicable within Japan, Mainland China, Southeast Asia, South Asia.
End on / Side trip are permitted.