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Fares and rules for departure after 1 November 2018 for issuance on and after 27 September 2018

Terms and conditions for Cathay Pacific and Cathay Dragon common Economy Class One-way fares(Fare Family below) to Hong Kong, Taipei, cities in Mainland China, South Asia, Europe, SW.Pacific and N.America are as below.

<Economy Class> Economy Standard or Economy Save

These fares are available until 31 March 2020 departure. Reservation can be made up to 360 days ahead including the last sector of the itinerary (with exceptions in the case of codeshare flights). Fares and terms and conditions are subject to change at any time without notice.

Terms and conditions for a special fare other than the fares below, terms and conditions in each fare landing page will be applied.

  • A service between Tokushima and Hong Kong to be launched on 19 December 2018 (subject to government approval) is Economy Class service only. If you purchase a Premium Economy or Business Class ticket from Tokushima, Economy Class seat is served between Tokushima and Hong Kong.

 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) Hong Kong
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
Stopover  In a case of using a flight via Taipei, Permitted once in Taipei (free or charge). 
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan.

End on / Side trip are permitted.
  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Narita), Osaka, Nagoya
Destination(s) Taipei
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Not applicable
Applicable flight(s) CX flight operated by CX 
Stopover Not applicable
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.
Others Add-on fare is applicable within Japan.

End on / Side trip are permitted.
  •  
  • Tokyo (Narita), Osaka, Nagoya
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) Hong Kong
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
Stopover  In a case of using a flight via Taipei, Permitted once in Taipei (free or charge). 
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan.

End on / Side trip are permitted.
  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Narita), Osaka, Nagoya
Destination(s) Taipei
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Not applicable
Applicable flight(s) CX flight operated by CX 
Stopover Not applicable
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY10,000 for adult, JPY7,500 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.
Others Add-on fare is applicable within Japan.

End on / Side trip are permitted.
  •  
  • Tokyo (Narita), Osaka, Nagoya
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [China] Shanghai(Pudong / Hongqiao), Sanya, Nanjing, Xiamen, Ningbo, Guangzhou, Chengdu, Kunming, Hangzhou, Guilin, Wuhan, Wenzhou, Fuzhou, Xian, Changsha, Haikou, Chongqing, Beijing, Qingdao, Zhengzhou, Nanning, Jinan

[South Asia] Chennai, Hyderabad, Bengaluru, Kolkata, Colombo, Kathmandu, Dhaka
Class / Applicable routing Economy class round trip / Origin, destination and double Open Jaw*
*Origin Open Jaw: points of departure & arrival in Origin (Japan) in an itinerary are different, e.g. depart from Tokyo (Narita) and return to Osaka.
*Destination Open Jaw: points of departure & arrival in destination (same region) in an itinerary are different, e.g. arrive in Bangkok and return from Singapore
*Double Open Jaw: Itinerary including open jaws in both origin and destination
Reservations Must be made at least 5 days prior to departure / No waiting list is accepted
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong in each direction (JPY5,000).
- Permitted once in Taipei (free of charge),  in a case of using a flight via Taipei.
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.
<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Southeast Asia, South Asia.

End on / Side trip are permitted.
  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [Europe] London (Heathrow / Gatwick), Manchester, Paris, Frankfurt, Rome, Milan, Amsterdam, Zurich, Madrid, Barcelona, Brussels, Dublin

[North America] New York (John F. Kennedy / Newark) , Los Angeles, San Francisco, Chicago, Boston, Washington DC (Dulles Int'l) , Seattle*, Vancouver, Toronto
* We will introduce a service between Hong Kong and Seattle from 31 March 2019 (subject to government approval).
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong (free of charge).
- Permitted once in Taipei (free of charge),  in a case of using a flight via Taipei.
- <To New York> In addition to above, permitted once in Vancouver (free of charge).
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Europe, North America.

End on / Side trip are permitted.

  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [Southwest Pacific] Sydney, Melbourne, Perth, Adelaide, Brisbane, Cairns, Auckland, Christchurch*
* We will introduce a seasonal service between Hong Kong and Christchurch until 28 February 2019.
Class / Applicable routing Economy class round trip / Origin, destination and double Open Jaw*
*Origin Open Jaw: points of departure & arrival in Origin (Japan) in an itinerary are different, e.g. depart from Tokyo (Narita) and return to Osaka.
*Destination Open Jaw: points of departure & arrival in destination (same region) in an itinerary are different,e.g. arrive in London and return from Paris
*Double Open Jaw: Itinerary including open jaws in both origin and destination
Reservations Must be made at least 7 days prior to departure / No waiting list is accepted
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong (JPY5,000).
- Permitted once in Taipei (free of charge) , in a case of using a flight via Taipei.
- <To Brisbane> In addition to above, permitted once in Cairns (free of charge).
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY30,000 for adult, JPY22,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Southwest Pacific.

End on / Side trip are permitted.

  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Applicable codeshare flights Applicable fares and booking classes
Between Hong Kong and Chengdu, Chongqing or Beijing:  
CX/KA flight operated by CA is applicable
 - Economy Flex: Apply same booking class as CX
- Premium Economy Flex: Apply same booking class as CX
 
 Between Hong Kong and Auckland:
CX flight operated by NZ is applicable 
- Economy Flex: Apply same booking class as CX
- Economy Standard: Apply same booking class as CX
- Economy Save: Apply same booking class as CX
- Premium Economy Flex: Apply booking class B
- Premium Economy Standard: Apply same booking class as CX
- Business Flex: Apply same booking class as CX
- Business Save: Apply same booking class as CX
Between Hong Kong and Nadi:
CX flight operated by FJ is applicable
- Economy Flex (except for M class): Apply same booking class as CX
- Business Flex: Apply same booking class as CX
- Business Save: Apply same booking class as CX
  •  
  • Applicable fares and booking classes
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [China] Shanghai(Pudong / Hongqiao), Sanya, Nanjing, Xiamen, Ningbo, Guangzhou, Chengdu, Kunming, Hangzhou, Guilin, Wuhan, Wenzhou, Fuzhou, Xian, Changsha, Haikou, Chongqing, Beijing, Qingdao, Zhengzhou, Nanning, Jinan

[South Asia] Chennai, Hyderabad, Bengaluru, Kolkata, Colombo, Kathmandu, Dhaka
Class / Applicable routing Economy class round trip / Origin, destination and double Open Jaw*
*Origin Open Jaw: points of departure & arrival in Origin (Japan) in an itinerary are different, e.g. depart from Tokyo (Narita) and return to Osaka.
*Destination Open Jaw: points of departure & arrival in destination (same region) in an itinerary are different, e.g. arrive in Bangkok and return from Singapore
*Double Open Jaw: Itinerary including open jaws in both origin and destination
Reservations Must be made at least 5 days prior to departure / No waiting list is accepted
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong in each direction (JPY5,000).
- Permitted once in Taipei (free of charge),  in a case of using a flight via Taipei.
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.
<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Southeast Asia, South Asia.

End on / Side trip are permitted.
  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [Europe] London (Heathrow / Gatwick), Manchester, Paris, Frankfurt, Rome, Milan, Amsterdam, Zurich, Madrid, Barcelona, Brussels, Dublin

[North America] New York (John F. Kennedy / Newark) , Los Angeles, San Francisco, Chicago, Boston, Washington DC (Dulles Int'l) , Seattle*, Vancouver, Toronto
* We will introduce a service between Hong Kong and Seattle from 31 March 2019 (subject to government approval).
Class / Applicable routing Economy class one way
Reservations Must be made at least 3 days prior to departure
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong (free of charge).
- Permitted once in Taipei (free of charge),  in a case of using a flight via Taipei.
- <To New York> In addition to above, permitted once in Vancouver (free of charge).
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY20,000 for adult, JPY15,000 for child and free for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Europe, North America.

End on / Side trip are permitted.

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  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Point(s) of departure Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
* A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
* A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
Destination(s) [Southwest Pacific] Sydney, Melbourne, Perth, Adelaide, Brisbane, Cairns, Auckland, Christchurch*
* We will introduce a seasonal service between Hong Kong and Christchurch until 28 February 2019.
Class / Applicable routing Economy class round trip / Origin, destination and double Open Jaw*
*Origin Open Jaw: points of departure & arrival in Origin (Japan) in an itinerary are different, e.g. depart from Tokyo (Narita) and return to Osaka.
*Destination Open Jaw: points of departure & arrival in destination (same region) in an itinerary are different,e.g. arrive in London and return from Paris
*Double Open Jaw: Itinerary including open jaws in both origin and destination
Reservations Must be made at least 7 days prior to departure / No waiting list is accepted
Ticketing Online booking & Purchase: Ticket is issued instantly, or 72 hours booking on hold as an option. In case of booking less than 7 days (168 hours) prior to departure, "booking on hold" is not available.

Booking & Purchase at Customer Sales Center: Ticket must be issued by the next business day (excluding weekends and holidays) from the time of reservation.
Stay duration Days of stay in stopover points should not exceed 7 days in total.
Applicable flight(s) CX / KA flight operated by CX / KA
* For more details, please refer to "Codeshare flights" tab.
Stopover - Permitted once in Hong Kong (JPY5,000).
- Permitted once in Taipei (free of charge) , in a case of using a flight via Taipei.
- <To Brisbane> In addition to above, permitted once in Cairns (free of charge).
Asia Miles Mileage you will earn by Asia Miles: It will appear after choosing fare and flights on online booking.
Upgrade to one higher cabin class using Asia Mile: Not eligible
Child and Infant fares Children (2-12 years old) are charged 75% of applicable adult fare. Infants not occupying seat (under 2 years old) are charged 10% of applicable adult fare.
Routing (including change of stopover point) & booking change <Routing change> Permitted (JPY30,000 for adult, JPY22,500 for child and free for infant per transaction). However, rerouting is allowed into same or higher fare only regardless of a booking class.

<Booking change> Only permitted within the validity of tickets (JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant per transaction).

In case of changing departure date and booking class, adjustment of fare difference is required. Booking change must be completed by departure of originally booked flight.
Refund / Cancellation <Cancellation penalty before departure> JPY30,000 for adult, JPY22,500 for child and JPY3,000 for infant not occupying seat (under 2 years old).
<No show charge> In addition to the above refund charge, JPY20,000 for adult, JPY15,000 for child and JPY2,000 for infant not occupying seat (under 2 years old) is to be charged.
* Please note that cancellation and rebooking of the reservation should be done at the same time. No-show charge is to be charged if only cancellation of the booking was made.

<Cancellation after departure> No refund after flying the first sector.
<Change after flying the first sector> The whole journey fare including non-refundable amount can be used as credit to change to the higher changeable fares. However, a booking / routing change fee is separately required based on the original booking class. 
Others Add-on fare is applicable within Japan, Southwest Pacific.

End on / Side trip are permitted.

  •  
  • Tokyo (Haneda / Narita), Osaka, Nagoya, Fukuoka, Sapporo, Okinawa, Tokushima*, Komatsu*
    * A seasonal service between Tokushima and Hong Kong from 19 December 2018 until 30 March 2019.
    * A seasonal service between Komatsu and Hong Kong from 3 April 2019 until 26 October 2019 (subject to government approval).
 
 
Applicable codeshare flights Applicable fares and booking classes
Between Hong Kong and Chengdu, Chongqing or Beijing:  
CX/KA flight operated by CA is applicable
 - Economy Flex: Apply same booking class as CX
- Premium Economy Flex: Apply same booking class as CX
 
 Between Hong Kong and Auckland:
CX flight operated by NZ is applicable 
- Economy Flex: Apply same booking class as CX
- Economy Standard: Apply same booking class as CX
- Economy Save: Apply same booking class as CX
- Premium Economy Flex: Apply booking class B
- Premium Economy Standard: Apply same booking class as CX
- Business Flex: Apply same booking class as CX
- Business Save: Apply same booking class as CX
Between Hong Kong and Nadi:
CX flight operated by FJ is applicable
- Economy Flex (except for M class): Apply same booking class as CX
- Business Flex: Apply same booking class as CX
- Business Save: Apply same booking class as CX
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  • Applicable fares and booking classes