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Contact us in France

Please find our local contact information below

Paris

Airport Name Charles De Gaulle Airport
Address Ticketing and Customer Sales
Door 3, Terminal 2A, Charles de Gaulle (Roissy) Airport, France

Opening hours
From 3 hours before departure until flight departure (daily)

Administration & Mailing address
8, rue de l’hôtel de ville, Neuilly-sur-Seine, 92522 CEDEX, France

Opening hours
0900 - 1700 (Monday to Friday) 
Reservations 0805 542 941 for passengers (toll free number from metropolitan France and French overseas Departments & Territories)
+33 1 5732 9534 for passengers (from overseas countries)
0805 542 942 for travel agents (toll free number from metropolitan France and French overseas Departments & Territories)

0800-2000 (Monday to Sunday)
Email: customerservice_france@cathaypacific.com
Baggage Services Delayed or damaged baggage:
TEL: +33 (0)1 8403 0254
Office Hours: 08:00-20:00 (Daily)
Email: cdgllt2@sba60.fr & PAR_BAG@cathaypacific.com