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Our self-service facilities and network

Use our airport and in-town self-service facilities for speedier check-in and bag drop.

Benefits of self-service

Time is on your side with our self-service facilities at the airport or at in-town station locations. Designed to speed you through check-in and bag drop, our self-service network will give you extra time to slow down and enjoy your journey. If you’re new to the automated experience, our airport staff will be on hand to assist you.

Self-service Check-in

Check in and get your boarding pass from the kiosk, then proceed to the bag drop counter. If you have already completed Online Check-in, simply proceed directly to the bag drop counter.

Airline Country / Region Airport/Station
Cathay Pacific Belgium Brussels
Mainland China Shanghai – Pudong
India Chennai, Hyderabad
Italy Rome
Netherlands Amsterdam
Philippines Cebu
Taiwan China Taipei - A1 Taipei Main Station
Thailand Bangkok
United Arab Emirates Dubai
United States Chicago, New York - Newark
Cathay Dragon Mainland China Shanghai – Pudong, Shanghai – Hongqiao
Japan Fukuoka
Korea Busan
Malaysia Penang
Taiwan China Kaohsiung, Taipei - A1 Taipei Main Station, Taichung

Self-service Check-in and Baggage Tagging

Check in, get your boarding pass and baggage tag from the kiosk, then proceed to the bag drop counter. If you have already completed Online Check-in, get your baggage tag and proceed to the bag drop counter.

Airline Country / Region Airport/Station
Cathay Pacific Australia Adelaide, Brisbane, Melbourne, Perth
Bahrain Bahrain
Canada Toronto, Vancouver
France Paris
Germany Frankfurt
Hong Kong SAR Hong Kong
India Mumbai
Israel Tel Aviv
Japan Nagoya, Osaka, Tokyo - Haneda, Tokyo – Narita
Korea Seoul
New Zealand Auckland
Singapore Singapore
South Africa Johannesburg
Switzerland Zurich
Taiwan China Taipei - Taoyuan
United Kingdom London – Gatwick, London - Heathrow
United States Boston, Los Angeles, San Francisco, Seattle
Cathay Dragon Mainland China Haikou, Hangzhou, Sanya, Xiamen
Hong Kong SAR Hong Kong
India Bengaluru (Bangalore)
Japan Tokyo - Haneda
Malaysia Kuala Lumpur
Taiwan China Taipei - Taoyuan

Self-service Bag Drop

If you have already checked in, collected your boarding pass and baggage tag, simply head to the self-service bag drop machines.

Airline Country / Region Airport/Station
Cathay Pacific Australia Adelaide, Brisbane, Melbourne
Canada Toronto
Hong Kong SAR Hong Kong
France Paris
Netherlands Amsterdam
Singapore Singapore
Taiwan China Taipei - A1 Taipei Main Station
United Kingdom London – Gatwick, London - Heathrow
Cathay Dragon Hong Kong SAR Hong Kong
Taiwan China Taipei - A1 Taipei Main Station

Note: For Amsterdam and Taipei - A1 Taipei Main Station, if you have already completed Online Check-in or collected your boarding pass from the self-service kiosk, you can proceed directly to the self-service bag drop machines.