Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Skip to main content
Sign up Help and support
Book a trip
Visit Cathay Shop Visit Cathay Shop
oneworld

I updated my email address via ‘Your profile’. However, I still have not received my e-voucher. What should I do?

If you change your email address after a purchase, please contact us via live chat and our Customer Care team will be happy to assist you.

Back to topics