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Email & SMS

Members of the Marco Polo Club and Asia Miles

To enable flight messaging, simply register your flight messaging profile. You will then receive flight related notifications whenever you fly with Cathay Pacific or Cathay Dragon. To enjoy this service, please also remember to quote your membership number when you make your reservations. You can also customise the type of notifications you would like to receive through your flight messaging profile, e.g. email, SMS.

Non-members

Non-members with a valid mobile phone number and/or email address stated in the booking or Manage My Booking will now automatically be enrolled to enjoy this service. Please quote a valid mobile phone number and/or email address in the booking through your Travel Agents, Online Booking or Manage Booking.

Mobile push notification       

To enable mobile push notification, you would have to install the Cathay Pacific app on your mobile device. Afterwards, you can subscribe to mobile push notifications on the application settings page by providing your mobile phone number and following the verification process. For more details, please refer to the flight notifications details for the Cathay Pacific App.

You can choose to opt out or edit your preferences for Trip reminder, Check-in reminders and Flight reminder messages on your flight messaging profile. For members of the Marco Polo Club and Asia Miles, please log in with your Marco Polo Club or Asia Miles membership and for non-members, simply fill in your booking information to update your flight messaging preferences.

For flight status notifications related to flight delays, cancellations or diversions, subscriptions are enrolled automatically and cannot be edited.

Members of the Marco Polo Club and Asia Miles

Members of The Marco Polo Club and Asia Miles should update their contacts in their member profile.

Non-members

Non-members should update their valid contacts in Manage My booking.

Members of the Marco Polo Club and Asia Miles

Your preferred language is exactly the same as your "preferred written language" in your membership profile with The Marco Polo Club or Asia Miles. If you haven't selected your preferred written language, we will automatically send you flight messages in English.

Non-members

Flight messages are sent in English by default for non-members.