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Temporary cancellation of flights between Surabaya and Hong Kong

Latest update: 20 Sep 2021 9:30 HKT (GMT+8)

Due to new directive from the authorities in Indonesia issued on Thursday 16 September, Cathay Pacific suspended all passenger services between Surabaya and Hong Kong from 17 September 2021 until further notice.

We are in the process of informing all affected passengers on the provision of refund arrangements. Customers are advised to check the website for updated flight information before departing for the airport.

Meanwhile, Cathay Pacific continue to operate passenger flights between Soekarno Hatta Airport, Tangerang (CGK) and Hong Kong. Refer to flight timetable here

For further enquiries, you may reach out to our customer care team here

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If you’re travelling with infant(s) under two years of age, or your infant(s) turns two during your trip, please contact your <a onclick="CMSGlobal.fnContentSelfOpen('about-us/contact-us.html')" href="#">local reservations office</a> or view our travelling with <a onclick="CMSGlobal.fnContentSelfOpen('travel-information/special-assistance/children-and-infants/infants.html')" href="#">infants guidelines</a>.

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Booking of more than nine passengers is currently not available online. Please contact your local reservations office.