Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best faresStudent faresOnline booking bonus offerBook a Hong Kong stopover
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book a package Book a stayRent a car
    Redeem your miles
    Redeem a stayRedeem a car
    Manage your trip
    Manage package and stay bookingManage redemption bookingManage Hertz booking
    Holidays inspiration
    Holidays inspiration
    Unforgettable travel and lifestyle experience Holidays inspirationEarn miles with our travel partners
  • Shopping overview

    Cathay Shop
    Explore Cathay ShopNew arrivalsDeals & OffersCathay MerchandiseCelebrate Hong KongTravel & Sports
    Unbox the Cathay Pacific aircraft blind box collection
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
    Earn miles while you shop
    MilesbackOur shopping partners
  • Wellness overview

    Our wellness partnersInspiration
  • Dining overview

    Earn miles with our restaurant partnersInspiration
  • Payment overview

    CIMB Niaga World Cathay CardBanking and investmentEarn miles with our payment partnersInspiration
    CIMB Niaga World Cathay Card
  • Membership overview

    Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsEarn miles with our partnersInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption group
    Sign up
    Exclusive offers from the winners
    • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Cathay for BusinessHelp and support
    Rebooking and refunds

    Why can’t I find the refund details after my cross-boundary coach ticket refund submission?

    Please refer to Terms of Service of Air+Land for the provision of the refund handing fee. You can check the estimated refund amount when you receive the refund status update email.

    Related questions

    Select language and location
    Close