You have turned off cookies for this site. Please enable cookies for a better browsing experience.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Rebook, cancel your flight and refund

How can I request for cancallation and refund?

For tickets purchased from Cathay Pacific, please process cancellations and refunds via Manage Booking.

For tickets purchased through travel agents, please contact your travel agent.

For redemption tickets, please contact Asia Miles or Marco Polo Club.

For other ticket and ancillary enquiries, please contact our Global Contact Centre.