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About online check in

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Who can check in online

Check in online and experience the convenience and speed of checking in for your flight. It's simple, easy, quick and efficient.

With Online Check-In, you can:

  • Check in for Cathay Pacific flights, Dragonair flights and any onward flights on partner carriers 48 hours up to 90 minutes prior to flight departure
  • Select a seat for yourself and your companions
  • Change your seat
  • Add or update your Frequent Flyer Number
  • Print Self-Print Boarding Pass or send Mobile Boarding Pass to your mobile device (where applicable).
  • Collect your boarding pass at the Self Check-In Kiosk at the airport (where applicable)
  • Get the latest departure and weather information
  • Subscribe to notiFLY our flight messaging service
  • Drop your bags at the Self Check-In Bag Drop Counter at the airport *
  • Cancel Check-In for yourself and your companions.

Who can check in online

All passengers holding e-Tickets. Exceptions are passengers who:

  • Passengers requiring Medical Assistance
  • Unaccompanied Minors
  • Passengers travelling in a group and are registered as a group in the booking
  • Passengers whose ticket requires some additional payment

To check in online, passengers’ valid travel documents must be at least valid for 6 months from the date of return

For details on passport validity requirements for travel to your destinations, please visit IATA Travel Centre.

*It is the passengers’ responsibility to ensure the validity of their Entry Visa or Transit Visa before entering or leaving a country as destination or stopover.

 

How to check in online

Keep the following documents at hand:

  1. The Club/Asia Miles Members - Membership Number/User Name, PIN
  2. E-Ticket Number/Booking Reference Number and passenger details
  3. Passport and Secondary Travel Documents (if any) - Some countries require you to enter passport details.

 

Check in on our website:

 

  1. Log in your account

    Members:
    Simply log in with your member number/User Name, PIN
    (Important: Ensure your Club or Asia Miles number is in your booking)

    Non-Members (eTicket Holders only):
    Enter your personal and booking details such as name and e-Ticket Number/Booking Reference Number to retrieve your booking.

  2. Select your flight(s)
  3. Select your seat
  4. Confirm your Check-In
  5. Send Mobile Boarding Pass to your Mobile and/or Print your Self-Print Boarding Pass(where applicable)

*If you are going to Hong Kong International Airport by Airport Express (AEL), you can check in at In-Town Check-In of Hong Kong or Kowloon station, MTR.

Extra Legroom Seats

You can now enjoy extra leg room on an Extra-legroom Seat located at exit row.

Learn about how to secure
Extra-legroom Seats