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To refund tickets or seat products purchased directly from the Cathay Pacific / Cathay Dragon website or Cathay Pacific app, please complete this form.

If you purchased your ticket or seat product through a travel agent, please contact your travel agent for a refund.

For redemption tickets, please contact Asia Miles.

For other enquiries, please call our Global Contact Centres, or your local reservation office.

 

Requester's information

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Passenger information

Please enter all details exactly as they appear in the passenger's passport.

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We’ve received your ticket refund request.

Your request will be processed within seven business days

Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.