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Child Restraint Seat

If you need an alternative to the car safety seat when travelling with infants or children between 6 and 36 months (under 3 years) old, please let us know when you make your reservation.

Child Restraint Seat

If you need an alternative to the car safety seat when travelling with infants or children between 6 and 36 months (under 3 years) old, please let us know when you make your reservation with us.

Unfortunately, we only have a limited number of child restraint seats available, so be sure to make an early reservation – preferably at least 24 hours before your scheduled flight departure time.

Please note that a separate passenger seat must be purchased for your infant or child occupying the child restraint seat. To use one, your child should be under 100cm tall, under 20kg and needs to be accompanied by an adult passenger 18 years or older.

Child restraint seats are offered on a first come, first served basis and there are a limited number available. We ask you to make your reservation either via your local reservations office or travel agent at least 24 hours before the flight departs. You must also check in at the airport 90 minutes before your flight departs, and arrive at the boarding gate no later than 50 minutes before the flight departs.

There are certain safety restrictions regarding car safety seats where they can’t be used where airbags are fitted. So if you want the safety and security of a car safety seat for your infant or child but plan on travelling in a plane model which cannot accommodate one, you may ask us for a child restraint seat instead.

Aircraft Type First Class Business Class Premium Economy Class Economy Class
777-300ER (77W/ 77H) x x x
777-300ER (77W/ 77G) Not applicable x x x
777-300 (773/ 73Z) Not applicable x Not applicable x
777-200 (772/ 772Z) Not applicable x Not applicable x
A330-300 (333/ 33K) Not applicable x x
A330- 300 (333/ 33E) Not applicable Not applicable x
A330-300 (333/33P) Not applicable x Not applicable x
A350-900 (359/ 35G) Not applicable x x x

More information

Please contact our local reservations office or your preferred travel agent and let them know any special requirements you may have for your infant or child.

View reservations office contact information