How does Upgrade Bid work?

If your booking is eligible for Upgrade Bid, you’ll see an invitation banner on the booking confirmation page on our website. You may also receive an invitation via email no less than four days prior to your scheduled flight departure time if you have subscribed to our newsletter. Alternatively, you can check your eligibility on the Upgrade Bid page or through Manage Booking.
Bids must be submitted within a preset price range. The amount payable for Upgrade Bid is separate from and additional to the amount paid for the original ticket. You can submit a bid up until 26 hours prior to your scheduled flight departure time.
Your Upgrade Bid may be accepted any time within 50 hours prior to your scheduled flight departure time. You can modify or cancel your Upgrade Bid up to 26 hours before your scheduled flight departure time, provided that your offer has not yet been accepted.
You’ll receive an email no later than 24 hours prior to your scheduled flight departure time, informing you if your bid has been successful or unsuccessful. If your Upgrade Bid is accepted, your credit card will be charged automatically.