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Cathay for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best fares
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book with milesBook an experienceRent a carInspiration
    Redeem your miles
    Explore holiday packagesOther holiday partner offers
    Our expanded partnership with Marriott Bonvoy
    Our holiday partners
    Manage your trip
    Manage hotel and package bookingManage redemption booking
  • Shopping overview

    Cathay Shop
    New arrivalsHomeFood and wine Travel & SportsDeals & OffersInspiration
    Our shopping partners
    Milesback
    Spend with Miles Plus Cash at Cathay Shop
    Shop and earn miles on Milesback
  • Wellness overview

    Our wellness partnersInspiration
  • Dining overview

    Our restaurant partnersInspiration
  • Membership overview

    Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption group
    Sign up
    Have your say in the Cathay Members’ Choice Awards
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    Cathay Pacific
    Cathay for BusinessHelp and support
    Aftersales (amend, cancel, exchange and refund)

    What documents do I need for warranty?

    An order confirmation will be sent to your registered email address (for Cathay members) or the email address registered for guest checkout, and will serve as the official documents for warranty. The order number or consignment number in the email will be required when submitting an enquiry or request to our merchant partners.

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