Within what range of time can I cancel a reservation without a penalty?

Notwithstanding any contrary booking terms and conditions and/or fare rules, for online bookings made via our US website, and seven days before departure, you may cancel the paid reservations within 24 hours after the booking creation date for a full refund via Manage Booking.

The seven-day refund policy of the Taiwan Consumer Protection Act does not apply to bookings made with an international airline company. For ticket changes, cancellation and refunds, customers should refer to the terms and conditions and/or fare rules of each booking.

Cathay members who purchased their ticket through Cathay Pacific – on our website, mobile app, and Cathay Pacific WeChat Mini Programme – can cancel their ticket free of charge within 24 hours through Manage Booking. Remember to sign in as member and check that your Cathay membership number has been added to the "Frequent flyer number" field when iniputting your personal details. Visit 24-hour free cancellation to learn more.