We aim to give you the best experience possible – but also wish to respect your privacy. By clicking “I accept”, you agree to allow us to use cookies, which will help us deliver more personalised information. However, should you wish to disable this capability, or to learn more about our policy, please visit our Cookies policy. Thank you.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us in Philippines

Please find our local contact information below

Messenger is now available at our Facebook, message us for help with your flight bookings.  Support is available in English only.

Cebu

Airport Name Mactan-Cebu International Airport
Address Ticketing Office
12/F Ayala Life FGU Center,
Mindanao Ave. cor Biliran Rd.,
Cebu Business Park, Cebu City, Philippines 6000

Office Hours:
Monday – Friday (except Public Holidays): 0900 – 1200/ 1330 - 1630
Saturday, Sunday and Public Holidays: Closed
Reservations For PLDT landline & Smart Mobile: 180011102720180011102720
24 hours a day, 7 days a week

For Globe: 180089094024180089094024
24 hours a day, 7 days a week

From oversea countries: +63 2 8271 3622+63 2 8271 3622
(overseas charge may apply)

Email: MNL#DS@cathaypacific.com
Baggage Services +63 917-813-9662

Clark/Angeles City - Mega Manila

Airport Name Clark International Airport
Address Unit 16 Mezzanine Level,
Clark International Airport,
Clark Freeport Zone, Clark Field,
Pampanga, Philippines 2023

Office hours: (Temporarily close until further notice)
Monday, Tuesday and Friday: 0800 – 1600
Wednesday, Thursday, Saturday, Sunday: Closed

Important message: Cathay Dragon flights to/from Clark have been cancelled until 30 May 2020.
Reservations For PLDT landline & Smart Mobile: 180011102720180011102720
24 hours a day, 7 days a week

For Globe: 180089094024180089094024
24 hours a day, 7 days a week

From oversea countries: +63 2 8271 3622+63 2 8271 3622
(overseas charge may apply)

Email: MNL#DS@cathaypacific.com
Baggage Services +63 (45) 499-3075

Email: CRK#BAG@cathaydragon.com

Davao

Airport Name Francisco Bangoy International Airport
Address Ticketing Office
Passenger Terminal Bldg., Francisco Bangoy Intl Airport
Daan Maharlika Highway, Buhangin
Davao City, 8000 Davao del Sur


Office Hours:
Monday-Friday: 0900-1700
Saturday, Sunday and Public Holidays: Closed
Reservations For PLDT landline & Smart Mobile: 180011102720180011102720
24 hours a day, 7 days a week

For Globe: 180089094024180089094024
24 hours a day, 7 days a week

From oversea countries: +63 2 8271 3622+63 2 8271 3622
(overseas charge may apply)

Email: MNL#DS@cathaypacific.com

Manila

Airport Name Ninoy Aquino International Airport
Address Ticketing Office
20F LKG Towers
6801 Ayala Avenue,
Makati City 1226, Philippines

Office Hours:
Monday – Friday (except Public Holidays): 0900 – 1200/ 1300 - 1600
Saturday, Sunday and Public Holidays: Closed
Reservations For PLDT landline & Smart Mobile: 180011102720180011102720
24 hours a day, 7 days a week

For Globe: 180089094024180089094024
24 hours a day, 7 days a week

From oversea countries: +63 2 8271 3622+63 2 8271 3622
(overseas charge may apply)

Email: MNL#DS@cathaypacific.com
Baggage Services +63 (2) 831-7775
Fax: +63 (2) 832-1412
Email: mnl#bag@cathaypacific.com