I changed my mind i.e. quantity, colour, size, date and time. Can I amend my order?
Once your order and payment have been confirmed, our merchant partner will automatically receive your order details and start preparing it for shipping. We are therefore unable to amend any confirmed orders.
I would like to change the delivery method from home delivery to in-store pickup at Cathay (or vice versa), is this possible?
I paid for my order and want to cancel it, can I get a refund?
What documents do I need for warranty?
I received my order and found some items are missing/wrong/defective. What should I do?