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Bali flights resume today, Surabaya service may be delayed (Translation)

29 Jan 2011


Cathay Pacific Airways advises passengers that its flights to and from Denpasar in Bali are expected to resume this morning (Saturday, 29 January). The airline plans to operate a total of three return services to and from the Indonesian island, including today’s scheduled flights and two services that were delayed from previous days due to the ash cloud situation.

However, there is still a possibility that the situation could change during the day and passengers are advised to check the airline’s website, www.cathaypacific.com, to get the latest updated information on their flights.

According to this morning’s forecast the ash cloud is still affecting certain areas of East Indonesia, and the airline’s scheduled service to Surabaya today, due to depart Hong Kong at 15.55, may be subject to delay.

Details of today’s Cathay Pacific flights to and from Ngurah Rai International Airport in Denpasar (DPS) are as follows:

Flight No. From/To Scheduled date of operation Estimated time of departure
CX785 HKG-DPS Sat, 29 January 11.30 HK time
CX785 HKG-DPS Fri, 28 January 12.50 HK time
CX785 HKG-DPS Thu, 27 January 14.30 HK time
CX784 DPS-HKG Sat, 29 January 17.15 local time
CX784 DPS-HKG Fri, 28 January 18.45 local time
CX784 DPS-HKG Thu, 27 January 20.15 local time


A Cathay Pacific spokesperson said: “We are pleased that we can recommence flights to and from Bali today. This was a difficult situation for all concerned but safety has to be the primary concern for our operations. We apologise for the inconvenience caused and we thank all our passengers for their understanding and patience.”

Given that the ash cloud situation is still volatile, passengers heading to Surabaya and Bali in the coming days are advised to check the latest flight information at the airline’s website, www.cathaypacific.com, and to input their contact details in the Manage My Booking function at the website to ensure they get the latest flight information via SMS or email.

Cathay Pacific will continue to monitor the situation and will issue further updates should there be any changes to the flight schedule.