Prepaid extra baggage
Can I change my travel plans after purchasing prepaid extra baggage?
You can modify your prepaid extra baggage with your flight booking within the same route. If you make changes to your flight booking online, please contact Customer Care to transfer your prepaid extra baggage to your new flight at least 24 hours prior to your new flight departure time.
Please note if you change your flight booking to another route or cancel your booking, your prepaid extra baggage will be forfeited and no refund will be provided for the corresponding charge.
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What is prepaid extra baggage?
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How to buy prepaid extra baggage?
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How soon before my flight can I purchase prepaid extra baggage?
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Are all routes able to enjoy the discounted prepaid extra baggage rate?
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Which booking/ticket types are not eligible to purchase prepaid extra baggage?
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Can prepaid extra baggage purchases that are partially used have the remaining allowance refunded or transferred to another trip?
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Can I share the prepaid extra baggage allowance that I have purchased amongst the travel companions in my booking?
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Can I still use the self-service bag drop at the airport if I've purchased prepaid extra baggage?