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Contact us in Indonesia

Please find our local contact information below

Contact us via WhatsApp at +852 2747 2747

Denpasar (Bali)

Airport Name Ngurah Rai International Airport
Reservations Flight enquiries:   
001-803-006-50000

001-803-006-50000

Available in Bahasa Indonesia only
Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Available in English only
24 hours a day, 7 days a week

Hotels and Packages:   
001-803-006-50009

001-803-006-50009

Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Email: holidays-service@cathaypacific.com

Membership Toll-free Number *:   
Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

* Depending on your service provider, rates may apply when calling from a mobile phone.
Baggage Services Tel: +62 (361) 936-6964
Email: dps8bag@cathaypacific.com

Jakarta

Airport Name Soekarno-Hatta International Airport
Address 18/F, Indonesia Stock Exchange Building, Tower 1
Jl. Jend. Sudirman Kav. 52-53,
Jakarta Selatan
Reservations Flight enquiries:   
001-803-006-50000

001-803-006-50000

Available in Bahasa Indonesia only
Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Available in English only
24 hours a day, 7 days a week

Hotels and Packages:   
001-803-006-50009

001-803-006-50009

Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Email: holidays-service@cathaypacific.com

Membership Toll-free Number *:   
Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

* Depending on your service provider, rates may apply when calling from a mobile phone.
Baggage Services Tel: +62-811 8720 886 / +62-811 8720 889/  +62 8118547172  
Email: cgk8bag@cathaypacific.com / cgk.lostfound@ptjas.co.id 

Surabaya

Airport Name Juanda International Airport
Address Suite 700, 7/F
Plaza BRI
Jl. Jend. Basuki Rachmat 122
Surabaya 60271
Indonesia
Reservations Flight enquiries:   
001-803-006-50000

001-803-006-50000

Available in Bahasa Indonesia only
Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Available in English only
24 hours a day, 7 days a week

Hotels and Packages:   
001-803-006-50009

001-803-006-50009

Mon-Fri 08:00 - 17:00
Sat, Sun & Public Holiday: Closed
Email: holidays-service@cathaypacific.com

Membership Toll-free Number *:   
Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

Green/Silver/Gold: 001-803-852-3888
Diamond: 001-803-852-2830

* Depending on your service provider, rates may apply when calling from a mobile phone.
Baggage Services Tel: +62 (31) 869-0821
Email: sub8bag@cathaypacific.com / sub.lostfound@ptjas.co.id