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Request a seat refund

Please complete this form to request a refund for seat reservations purchased directly from the Cathay Pacific website or mobile app. Note that you can request a refund up to 14 days after your flight departure date.

If you purchased your seat reservation through a travel agent, please contact your travel agent to request a refund.

Please contact Asia Miles if you redeemed miles for your seat reservation.

For other enquiries, please call our Customer Care, or your local reservation office.


All fields are required unless marked as optional

Requester's information

We will use this information to contact you about your refund request.

Trip information*

Enter all details exactly as they appear in the passenger's passport.

*Please add all passengers requesting a refund in this section

Thank you. We’ve received your refund request.

Your refund request has been submitted, and you should shortly receive a confirmation email. For more information and terms and conditions, please visit the Reserve your seat page on our website.

Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.