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Cathay for Business

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Frequently asked questions

How can I connect with Cathay on Ariba?

What document types are supported for the standard (free) account?

Am I required to register for a particular account type? How do I choose between the Standard or Enterprise account?

Who is responsible for the cost of the Enterprise Ariba account?

What if I have already signed up for Enterprise Ariba account? Can I switch to a Standard account?

Am I required to register on the Ariba Network to use Standard account?

How do I invoice a purchase order (PO) if I lose the email notification?

How do I create documents against purchase orders from my customer?

How do I add purchase orders to my existing Ariba account?

What should I do if my registration confirmation link is expired?

Would I be able to submit Credit Notes via the Ariba Network?

Can I create service entry sheets in the Ariba Network?

What are legacy purchase orders (PO)?

Is it possible to get an email notification when a purchase order (PO) is uploaded into the Ariba Network?

Will service providers receive goods receipts in the Ariba Network?

Can we generate invoice status reports in the Ariba Network?

Are we required to input tax for invoices generated in countries outside of Hong Kong?

Are we still able to submit invoices offline instead of through the Ariba Network?

Are we able to view any remittance advice in the Ariba Network?

Are attachments required for submitting invoices through the Ariba Network?

What happens if I don't agree to join the Ariba Network?

Learn more about Ariba

For more useful information about Ariba, please visit the Ariba Network Portal for Suppliers.

View this video on Ariba’s website to learn more about why and how to use the platform.